SaathiO

SaathiO User Guide

Because no journey is meant to be alone.

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Getting Started

Downloading SaathiO

SaathiO is available on the Google Play Store. Search for "SaathiO" or visit our website. The app requires Android 7.0 (Nougat) or later and approximately 80 MB of free storage.

Creating Your Account

Open SaathiO and tap "Get Started"

Select your country from the dropdown (53 countries supported) and enter your phone number

Enter the 6-digit OTP sent via SMS. The code is valid for 2 minutes.

Choose your display name — this is visible to other users (minimum 2 characters)

Select an avatar emoji to represent you (24 options — you can change it later)

Create your SaathiO ID — your unique public username across the app

SaathiO ID Rules

Tip: Your SaathiO ID is how other users will find and follow you. Choose something memorable and easy to share.

Phone Number Verification

SaathiO uses phone-based authentication via Firebase. Your phone number is verified once during account creation. We support numbers from 53 countries including India (+91), USA (+1), UK (+44), Canada (+1), Australia (+61), and many more. Your phone number is never publicly displayed to other users — only your display name and SaathiO ID are visible.

Home Screen

The Home Screen is your central hub. Everything in SaathiO is accessible from here.

Top Bar

Feature Cards

The home screen displays a grid of cards, each leading to a major feature:

Chat & Messages

Opening Chat

Tap the Chat card on the home screen. Your contacts who use SaathiO appear automatically. Tap any contact to open a conversation.

Sending Messages

Message Status Indicators

IconMeaning
✓ (single grey tick)Message sent to server
✓✓ (double grey ticks)Message delivered to recipient's device
✓✓ (double blue ticks)Message read by recipient

Read Aloud

Long-press any received message to hear it read aloud using your configured voice settings. This is especially useful for accessibility or when you're driving. The app translates the message to your preferred language before reading it aloud if you have "Translate Before Reading" enabled in Voice Settings.

Contact Categories

Organize contacts into groups like Family, Friends, Work, VIP, etc. Each category can have its own notification settings (sound, vibration, popup), privacy settings (who sees your Last Seen), and custom colors.

Go to Menu → Chat → tap the filter/categories icon

Create a new category (e.g., "Work Colleagues")

Assign contacts by tapping "Add Members"

Configure notification preferences for that category

You can also access this from Settings → Contact Categories.

Voice & Video Calls

SaathiO offers high-quality voice and video calls powered by Agora's real-time communication technology. Calls are end-to-end encrypted and not recorded.

Making a Call

Open any chat conversation

Tap the phone icon (voice) or video icon (video) in the top bar

The app connects and rings the other person

Call begins when they accept

During a Call

Incoming Calls

When someone calls you, a branded SaathiO call screen appears with the caller's name and avatar — even when the app is in the background or your phone is locked. Swipe the green icon to accept or the red icon to decline.

Note: Calls require an active internet connection (Wi-Fi or mobile data, minimum 100 Kbps for voice, 500 Kbps for video). Call quality automatically adapts to your network speed.

Email

SaathiO has a built-in email client so you can read and send emails without switching apps.

Connecting Your Email

Open Email from the home screen or menu

Enter your email address

Enter your email password (or app-specific password for Gmail with 2FA)

SaathiO auto-detects IMAP/SMTP settings for most providers

Supported Providers

Gmail, Outlook/Hotmail, Yahoo, Rediffmail, AOL, iCloud, and any provider that supports IMAP/SMTP.

Features

Tip for Gmail users: If you have 2-Factor Authentication enabled, you'll need to create an "App Password" in your Google Account settings and use that instead of your regular password.

Thoughts

Thoughts is SaathiO's social feed — a micro-blogging platform where you share what's on your mind with the community.

Feed Tabs

TabContentFAB Buttons
PublicAll community thoughtsGo Live + Share Thought
FollowingPosts from people you followNone
ClipsShort-form video contentGo Live

Categories

Filter posts using the scrollable category pills at the top: All, National, International, Entertainment, Sports, Technology, Health, Business, and more.

Posting a Thought

Navigate to Thoughts → Public tab

Tap the orange "Share Thought" button (bottom right)

Write your thought — you can include text, links, and #hashtags

Select a category for your post

Tap Post

Your post appears in the Public feed immediately. Others can like, comment, and share your thoughts.

Going Live

Tap the red camera button 🎥 (bottom right on Public or Clips tab) to start a live video broadcast. Your followers receive a notification. Viewers can watch and react in real time. The stream uses Agora's real-time technology for smooth, low-latency video.

Moods

Moods are status updates that automatically disappear after 24 hours — like WhatsApp Status or Instagram Stories.

Watching Clips

Clips is SaathiO's short-form video platform with built-in monetization — similar to Instagram Reels or TikTok, but creators earn real money from every view.

Browsing Clips

Go to Thoughts → Clips tab. Clips appear in a vertical feed with rounded cards and a small gap between each clip. Swipe up to see the next clip, swipe down for the previous one. Each clip auto-plays when it comes into view.

Sub-Tabs

TabWhat You See
For YouMost popular clips sorted by views
FollowingClips from creators you follow (most recent first)
TrendingClips with the most likes right now

Duration Filters

Use the pills at the top (All, 90s, 180s) to filter clips by their duration category.

Interacting with Clips

ActionHowResult
LikeTap the ❤️ heart iconHeart turns red instantly. Tap again to unlike. Like count updates.
CommentTap the 💬 speech bubbleOpens comment sheet. Type and send. Latest comment shows as preview below the clip.
ShareTap the ↗️ share iconCopies clip link (saathio.app/clips/...) to clipboard
View ProfileTap the creator's avatar circleOpens their Creator Profile page
Play / PauseTap anywhere on the videoToggles playback

Clip Header Icons

At the top of the Clips tab, next to the Upload button:

View Count

The eye icon (👁) at the top-right of each clip shows total views. A view is counted after watching for at least 3 seconds.

Comment Preview

Below each clip's caption, the latest comment appears in a dark bar. Tap it to open the full comments sheet. If there are multiple comments, the bar shows "View all X comments."

Creating Clips

Recording or Uploading

Go to Clips tab → tap the orange "+ Upload" button

Choose "Record from Camera" (opens camera with duration limit) or "Pick from Gallery" (select an existing video)

After recording or selecting, the Publish Screen appears

Add a caption (up to 500 characters). Use #hashtags for discovery — e.g., #cooking #travel #comedy

Tap "Publish Clip"

The video uploads to the cloud and is encoded into streaming format. This takes 1-3 minutes depending on the video length and your internet speed.

You'll see a "Clip Published Successfully" message when it's done

Your clip appears in the feed within a minute after encoding completes

Video Processing

After uploading, your video is processed by Bunny Stream CDN. The video is converted into HLS (HTTP Live Streaming) format for smooth playback across all devices and network speeds. A thumbnail is also generated automatically.

Duration Categories & Ads

CategoryMax LengthAds per ViewAvailability
90 seconds1 min 30 sec1 interstitial adAll users (Free+)
180 seconds3 minutesUp to 3 adsCreator Pro plan and above

Monthly Upload Limits

PlanUploads/MonthMax File Size
Free5500 MB
Creator Pro50500 MB
InfluencerUnlimited500 MB
BrandUnlimited500 MB
Tips for better clips: Record in good lighting. Keep it concise — shorter clips get more views. Use trending hashtags. Post consistently (2-3 clips per week is ideal for the algorithm).

Earning Money from Clips

SaathiO shares ad revenue with all creators. Every time a viewer sees an ad on your clip, you earn money.

Revenue Model

Viewing Your Earnings

Go to Clips tab → tap the Person icon (your profile)

Tap the "Earnings" button

The Earnings Dashboard shows: total earnings, available balance, total views, top clips, and payout history

Payout Details

DetailValue
Minimum payout₹500
Payout frequencyMonthly (1st of each month)
Payment methodBank transfer (UPI / NEFT)
Earnings calculationDaily, based on ad impressions
International creatorsPayments in INR via Razorpay (100+ currencies accepted)
Important: Clips that violate community guidelines will be removed and their earnings forfeit. Keep your content original, appropriate, and non-infringing.

Subscription Plans

SaathiO offers tiered subscriptions for creators who want more uploads, longer clips, and professional tools.

PlanPriceUploadsKey Features
Free₹05/month90s clips, basic analytics, 55% revenue share
Creator Pro₹299/mo50/month180s clips, advanced analytics, priority video encoding
Influencer₹999/moUnlimitedBrand collaboration tools, verified badge eligibility, priority support
Brand₹4,999/moUnlimitedAPI access, team accounts (up to 5), ads manager dashboard

How to Subscribe

Go to Clips tab → tap the Crown 👑 icon

Browse the 4 tier cards and compare features

Tap "Subscribe" on your chosen plan

Complete payment via Razorpay (cards, UPI, net banking, wallets)

Your plan activates immediately

Tip: All plans include the same 55% creator revenue share. Higher plans unlock more tools and upload capacity — not a higher revenue percentage.

Games

SaathiO includes 6 built-in games with progressive difficulty. No downloads, no in-app purchases — just play.

GameLevelsDifficulty Progression
🐍 Snake10Speed increases each level. Walls appear at Level 4+. Screen wrapping disabled at Level 7+.
🧩 Tetris10Blocks fall faster. More lines needed to clear each level.
🔢 Sudoku10More empty cells each level. Fewer hints available.
🎮 204810Target tile increases (128 → 256 → … → 65536).
♟️ Chess vs AI3Easy (random moves), Medium (2-step lookahead), Hard (3-step lookahead).
🌐 Chess OnlinePlay against other SaathiO users in real time via matchmaking.

Access games from the Home Screen → Games card. A short video ad may play before starting a game (this helps fund creator revenue).

Music Player

SaathiO includes a built-in music player for your local music library. No subscription required.

Notes

A private, offline-first note-taking tool built into SaathiO.

Voice Recorder

Record voice memos, lectures, meetings, or interviews directly within SaathiO.

Alarms

Set alarms and reminders that work reliably even when the app is closed.

AI Chat

SaathiO includes an AI assistant for conversations, questions, advice, creative writing, and more.

News Feed

Stay updated with the latest news, curated from trusted RSS sources. The news feed appears on your home screen and refreshes automatically. Tap any headline to read the full article in an in-app browser.

Edit Profile

Customize how other users see you. Go to Settings → tap your profile at the top of the settings list.

What You Can Edit

FieldLimitDetails
Avatar24 emoji optionsTap your current avatar to open the picker
Display Name2-30 charactersYour visible name across the app
SaathiO ID3-20 charactersLowercase, numbers, underscore. Uniqueness checked live.
Bio150 charactersA short description about yourself

Read-Only Fields

Changes save to your profile database and automatically sync to your Clips creator profile via a server-side trigger — no need to update in two places.

Privacy Settings

Control who can see your personal information. Go to Settings → Privacy.

SettingOptionsWhat It Controls
Last SeenEveryone / My Contacts / NobodyWhen you were last active in the app
Profile PhotoEveryone / My Contacts / NobodyVisibility of your avatar/photo
AboutEveryone / My Contacts / NobodyVisibility of your bio text
GroupsEveryone / My Contacts / NobodyWho can add you to group chats
Read ReceiptsOn / OffWhether others see blue ticks when you read messages
Online StatusOn / OffWhether the green "online" dot appears next to your name
Reciprocity rule: If you set Last Seen to "Nobody", you also lose the ability to see other people's Last Seen. Read receipt settings do not apply to group chats — group read receipts are always visible.

App Lock

Protect the entire SaathiO app with a PIN, pattern, or biometric (fingerprint/face) lock.

Setting Up

Go to Settings → App Lock

Choose PIN or Pattern

Create and confirm your PIN/Pattern

Optionally enable Biometric (fingerprint) as an additional unlock method

When enabled, you must authenticate every time you open SaathiO. The lock screen appears immediately when the app is opened or brought to foreground.

Chat Lock

Hide individual conversations behind a separate 6-digit PIN. Locked chats are invisible in the main chat list and don't show notification previews.

Setting Up

Go to Settings → Chat Lock

Create a 6-digit PIN (different from App Lock)

Open any chat → long press → select "Lock Chat"

The chat disappears from the main list and moves to the Locked Chats folder

Accessing Locked Chats

Go to Chat → tap the "Locked Chats" folder → enter your 6-digit PIN. All your locked conversations appear inside.

Tip: Chat Lock uses a separate PIN from App Lock. Even if someone knows your App Lock PIN, they still can't access your locked conversations.

Two-Step Verification

Add an extra security layer to your account with a 6-digit PIN required when logging in on a new device.

Setting Up

Go to Settings → Two-Step Verification

Tap "Set Up PIN"

Enter a 6-digit PIN (auto-advances when 6 digits entered)

Confirm the PIN

Optionally add a recovery email — if you forget your PIN, a reset link is sent here

Three Locks — Three Purposes

LockProtectsWhen It's Used
App LockApp access on current deviceEvery time you open the app
Chat LockSpecific conversationsWhen opening the Locked Chats folder
Two-Step VerificationYour account on new devicesWhen logging in on a new phone

Each lock has its own separate PIN. This means maximum security — compromising one does not compromise the others.

Blocked Contacts

Block users who you don't want interacting with you.

What Blocking Does

How to Block

Managing Blocked Contacts

Go to Settings → Blocked Contacts. You'll see a list of all blocked users with their name, username, and when you blocked them. Tap "Unblock" next to any name to remove the block (requires confirmation).

Storage & Data

Storage Usage

Go to Settings → Storage Usage to see exactly how much space SaathiO uses on your device.

Data Saver

Toggle Data Saver in Settings to reduce mobile data usage. When enabled, images load at lower resolution and video thumbnails don't auto-load.

Language

SaathiO supports 26 languages. Change your language in Settings. The entire app interface translates instantly — all buttons, menus, labels, and system messages switch to your chosen language.

Supported Languages

English, Hindi, Tamil, Telugu, Bengali, Marathi, Gujarati, Kannada, Malayalam, Punjabi, Urdu, Spanish, French, German, Portuguese, Japanese, Korean, Chinese, Arabic, Russian, Italian, Dutch, Turkish, Thai, Vietnamese, Indonesian.

Voice & Read Aloud

SaathiO can read messages aloud in your chosen language and voice. Configure in Settings → Voice & Read Aloud.

SettingWhat It Does
Read Aloud LanguageChoose from TTS voices available on your device
Voice GenderMale or Female voice
Translate Before ReadingTranslates incoming messages to your language before reading
Speech SpeedVery Slow → Slow → Normal → Fast → Very Fast
Test VoicePlay a sample sentence to hear your current settings
Tip: For the best voice quality, download additional voice packs on your device: Android Settings → Accessibility → Text-to-Speech → install voices for your language.

Theme

SaathiO supports three theme modes: Light, Dark, and Auto (System). Change in Settings → Theme. Auto mode follows your device's system theme setting, automatically switching between light and dark based on time of day or your phone's dark mode toggle.

Notifications

SaathiO sends push notifications for important events. Control them in Settings:

Notification Types

Contact Support

Need more help?

Our support team typically responds within 24 hours.

Email: hi@rusom-ai.com

SaathiO — A brand of RUSOM E-com International Pvt. Ltd.
Faridabad, Haryana, India
rusom-ai.com